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Privacy Policy

Last updated: September 2026

This Privacy Policy explains what information DWF* Market ("we", "us") collects when you use our website and mobile app, and how we use it.

1. Information we collect

  • Account information: your name, email address, and password (stored as a one-way hash, never in plain text).
  • Order information: what you ordered, your shipping name, phone number, and address.
  • Chat and receipt images: messages you send in an order's chat, including any photo you upload (for example, a payment receipt).

2. How we use it

  • To create and manage your account.
  • To process, fulfill, and deliver your orders.
  • To confirm payment against the receipt you send us.
  • To respond to questions you send through an order's chat.

3. Who can see it

Your order and chat details are visible to you and to DWF* Market staff handling your order. We don't sell your personal information to third parties.

4. How long we keep it

We keep account and order information for as long as your account exists, or as needed to meet our legal and accounting obligations.

5. Your choices

You can ask us to correct inaccurate account details, or to close your account, by contacting us using the details below.

6. Changes to this Policy

We may update this Policy from time to time. Continuing to use the Service after a change means you accept the updated Policy.

7. Contact

Questions about this Policy can be sent to support@dwfstar.com.